Help from Reference librarians and library staff is available from the Ask A Librarian web page:
For immediate assistance, use the library's Live Chat service
Text us your questions at 646-798-1642
Call our toll-free number: 1-877-974-BOOK (2665)
Search the Library's "Frequently Asked Questions"
Submit questions via Email to a librarian
For in-depth assistance schedule a virtual consultation with a librarian based in Pleasantville or in New York City - we can meet with you by phone, Zoom or in-person.
NOTE: New York Public Library Digital Library Cards are available to Pace students, faculty and staff:
All students, faculty and staff at colleges and universities throughout New York State are eligible for an NYPL library card, and can sign up to gain immediate access to the Library’s remote resources here [nypl.org].
*Please note that students and faculty at NYS institutions who are signing up from an out-of-state IP address will not receive immediate remote access and should validate their card by email following the instructions in the new user welcome email. This is a change from previous policy, so please be sure to update any documentation you share with your students and faculty.