Common Issues for EndNote 20 for Windows:
- EndNote 20 Tab not showing in Microsoft Word
- Make sure that the newest version of Microsoft Word is installed on your PC. To check for this, go to File > Account > Update Options.
- I need to submit a manuscript without EndNote formatting
- Please make sure to save a backup copy of your manuscript before doing this!
- In your manuscript's Microsoft Word document, go to the EndNote 20 tab. Select Convert Citations and Bibliography and then Convert to Plain Text. This cannot be undone and the document will no longer allow for EndNote's automatic in-text citations and bibliography formatting.
- Microsoft Word asks me to login to a EndNote Online
- Press Cancel until you can get to the EndNote tab in Microsoft Word.
- Select Preferences > Application > Select EndNote (it will have EndNote Online selected, which is causing the error).
- My files are not importing into EndNote 20
- Make sure that EndNote is the only citation manager installed. If you are using Zotero, Mendley, or Refworks, it may be prioritized and all your references will end up in those citation managers. Be sure the default application for .ris, .enw, .nbib files is EndNote.