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Library Technical Assistance: Wireless Setup & Troubleshooting

Library Technology Help

Pace Wireless Setup

Regardless of Operating System (Mac or Windows) one must connect to the Pace-Open to makes sure their systems are registered on the Pace Wireless.   

If one does not do this, Computers that aren’t registered via PACE-OPEN will NOT be able to access the printer system and many other on campus servers (example: ECHO360) regardless of if their system was connected directly to PACE-WIRELESS

Step 1 – Install Java

a)    For Mac -- click java-osx.dmg

b)    For Windows – click java-win32.exe

Step 2 – Connect to PACE-OPEN wireless network

Step 3 – Use Web Browser (Internet Explorer preferable on Windows and Safari on Macs) to go to http://www.foxnews.com or http://www.cnn.com – this will force the system to the registration system (Self-Provisioning Wireless Portal)

Step 4 – Log into the Self-Provisioning Portal with the users Pace credentials.

Step 5 – Put Description (example: Apple Macbook Pro or My Windows PC) and click register.

WINDOWS:

Windows machines will load up a Cisco Configuration Application that will setup the Pace-Wireless connection.  This may or may not happen automatically, there may be needed user intervention on clicking accept or running the application.  Please accept all certificates!

MACS:

Macs have been seen to have seen to have different situations – at this current time I have yet to determine why this is the case.

1 – Nothing Happens.  It shows a spinning icon and says it is trying to launch an application.  This seems to happen a majority of the time.  Wait a few moments and then manually switch the wireless network to Pace-Wireless.  Enter the Pace User/Password as needed. Then Test the Network connection with Safari web browser to http://www.foxnews.com or http://www.cnn.com

2 – A Cisco Configuration Application will load but there will be a few clicks of accepting warning and other messages.  If this happens, it will connect to Pace-Wireless automatically.