Skip to Main Content

Library Assessment Plan

Assessment of resources, services, spaces, and programs

Library Space Goals and Assessments

The mission of the Pace Library is to sustain a physically and virtually appealing environment that promotes learning and supports effective teaching and scholarship. To ensure that the Library is able to sustain a physically and virtually appealing environment that promotes learning and supports effective teaching and scholarship, it focuses on these areas:

  • Adequate "mixed use" spaces
  • Adequate silent study spaces
  • Access to computers, printers, and other technology as needed.
  • Appropriate and timely access to library services
  • Appropriate and timely access to library facility.

 

Regular assessment and analysis of these goals will be conducted to ensure students' needs are met.

Cost analysis will be applied where feasible.

Space Assessment - study rooms

Space Assessments - Study Room Usage

Service Outcomes Regular use of reservable study rooms
Type of Assessment

Reservation statistics 

Assessment Description An analysis of reservations semesterly to determine whether study room usage is maxed out or underutilized. Baseline data is currently being collected as these rooms on both campuses are relatively new. Low usage will prompt additional promotion of the spaces, and possibly a loosening of the reservation rules.
Responsibility Library Directors
Results Distribution University Librarian
Assessment Schedule Annual
Last Assessment Occurred January 2025
Action Taken

 

Space Assessment - placement of computers and printers

Space Assessments - Placement of Computers and Printers

Service Outcomes Adequate technology availability for students use
Type of Assessment

Item usage, observation

Assessment Description Adequate technology availability for students use. Library staff observe if all desktop computers are frequently in use and respond to feedback about the number of computers, submitted via an online Springshare feedback form.
Responsibility Library Directors, library systems analyst
Results Distribution University Librarian
Assessment Schedule Annual
Last Assessment Occurred June 2024
Action Taken Based on Assessment Data During the planning for the new NYC library in 15 Beekman, the University Librarian, library Director, and library Desktop Systems Specialist met with the representatives from the university's ITS department to discuss the number of student printers required for the new building. ITS collects data on the printer usage that showed a clear decline in the number of pages printed over the last several years (excepting the large dip during COVID). The library staff and ITS representatives discussed this data and decided to reduce the number of printers in the library. The current number of printers has proven to be more than sufficient.

Space Assessment - access to library facility

Space Assessments - Access to Library Facility

Service Outcomes Appropriate Library hours
Type of Assessment

Gate counts, requests for additional hours

Assessment Description To ensure the Library is open at optimal times, we will analyze gate count data showing library usage throughout the day and week.
Responsibility Library Directors
Results Distribution University Librarian
Assessment Schedule Annual
Last Assessment Occurred June 2024
Action Taken Based on Assessment Data

Library hours have been modified, usually during off-semester occasions, based on usage trends.

Space Assessment - access to library service desks

Space Assessments - Access to Library Service Desks

Service Outcomes Service desks are convenient and accessible
Type of Assessment

Reference Desk transaction data from Springshare, Circulation Desk data from Millenium

Assessment Description Assessing the time, number of transactions, and highly requested items at both Reference and Circulation desks to determine duration of hours at each desk, and item that the library should purchase for wider circulation/use.
Responsibility Heads of Reference and Circulation, Library Directors
Results Distribution University Librarian
Assessment Schedule Annual
Last Assessment Occurred June 2024
Action Taken Based on Assessment Data

Modification of Library service-desk hours based on low use.

Space Assessment - silent study areas

Space Assessments - Silent Study Areas

Service Outcomes Quiet areas to enhance individual study focus
Type of Assessment Observation: Monitor use of spaces, track noise complaints
Assessment Description Quiet study spaces are essential to students. For many students, quiet is necessary in order to be able to study effectively without distraction.  Both libraries have designated quiet study areas. To ensure this policy is adhered to, the use of the quiet spaces will be monitored anecdotally. Patrons can submit noise complaints via on online Springshare feedback form.
Responsibility Library Directors
Results Distribution University Librarian
Assessment Schedule Annual
Last Assessment Occurred February 2025
Action Taken

Due to noise complaints submitted regarding the 5th floor of the Beekman Library, the administration will install additional "Quiet Study" signage.  The signage should be installed Summer 2025.

Gate counts for the previous semester

These gate counts represent an approximate number of visits to each library location throughout the semester. Please note these gate counts represent a total number of visits to the library, not the number of individuals visiting the library.

The two libraries use two different systems for gate counts, so the data is not directly comparable. The Beekman Library also has multiple entry points through which patrons can access the library. The Mortola Library has only one entrance. 

This chart shows the monthly gate counts for the Beekman library during the Fall 2024 semester. The counts range from a low of 34,005 during the month of November, to a high of 55,720 during the month of October.

 

Beekman Library Gate Counts Fall 2024

Gate Counts - Historical

Beekman Library

Please note that the Beekman Library opened in September 2023, so there is no data before that time period.

Beekman Gate Count chart 2023-2024

 

Mortola Library

Please note the drop in 2020-2022 due to the impact of COVID.

 

Reservable meeting room usage

Reservable meeting rooms are one of the most valuable and in-demand services that both campus libraries offer our students. 

Meeting room usage data from the Birnbaum Library (which closed summer 2023) and Mortola Library prior to 2023 showed very high student demand for reservable meeting rooms for both group and quiet individual study.  In the programming and design phases of the new NYC library at 15 Beekman, the library administration worked with two architecture firms - Spatial Discipline and ARO - to try to maximize the balance of student spaces in the Beekman Library. This lead to a final design with 5 reservable meeting rooms of variable sizes. 

Frequent requests for student study rooms in Mortola Library led us to construct 4 new reservable rooms in 2022, made possible by the Eva Reiman Endowment Fund.

Usage statistics for the reservable meeting rooms on both campuses show a very high level of use by students.

Beekman (NYC) meeting room usage for Fall 2023 and Spring 2024:
 

Beekman meeting rooms occupancy Fall 2023. Aggregate occupancy ration of 79.3% Beekman meeting room occupancy Spring 2024. Aggregate occupancy ration of 82.1%

 

Mortola Library Pleasantville meeting room usage for Fall 2023 and Spring 2024:

 

Mortola meeting rooms occupancy Fall 2023. Aggregate occupancy ration 40.1% Mortola meeting rooms occupancy Spring 2024. Aggregate occupancy ration 37%